This quarter, we introduced updates to make the OneSource Supplier Portal faster and provide clearer information when managing data and integrations.
Faster Supplier Portal Performance
We made several behind-the-scenes improvements to increase the speed and responsiveness of the OneSource Supplier Portal.
Suppliers should experience faster performance when navigating the portal and completing common workflows.
Faster Excel Exports
OneSource product catalog exports in Excel format have been upgraded for faster performance, with the highest speed gains optimized for standard-to-midsize data sets. Processing for large product catalogs will scale relative to total SKU volume.
Clearer Import and Export Statuses
Imports and exports that stop before completion will now display a Timeout status instead of remaining in Processing.
This makes it easier to identify an unsuccessful process and determine when another attempt may be needed.
More Accurate Country-Specific Product Results
Product requests will now return information only for the requested country.
Previously, a U.S. product version could be returned when a Canadian version was unavailable. Requests for Canadian product information will now return only the Canadian version, providing more accurate and predictable results.
Clearer Product Endpoint Responses
We standardized the response returned when a product does not exist or cannot be sold.
Instead of receiving a general error, endpoint consumers will receive a clearer Product ID not found response. This makes integration issues easier to identify and troubleshoot.
Questions?
If you have questions about these updates or need assistance with your OneSource data, please contact your CSM.