This guide explains how to connect your custom domain to your DistributorCentral (DC) website using two DNS configuration methods: updating your A Record (recommended) to point your domain to DistributorCentral’s IP address, or changing your Nameservers to make DistributorCentral the DNS host for your domain.
We strongly recommend using the A Record method, as it allows you to retain full control of your domain, DNS records, and email settings. Choosing the Nameserver option transfers DNS management to DistributorCentral, meaning all future updates to MX, TXT, DKIM, and other DNS records must be handled by our team.
Review both options carefully to determine which DNS setup best fits your hosting and email configuration. If you need assistance updating your DNS records, please contact your domain registrar or hosting provider’s support team.
Option 1: A Record (Recommended)
The recommended method for connecting your domain to your DistributorCentral website is by updating your A Record.
To do this, log into the account where your domain is currently hosted and update the DNS settings with the following information:
A Record Settings
Record 1
- Type: A
- Host: www
- Target / Points To: 52.4.6.12
- TTL: 3600 seconds (1 Hour)
Record 2
- Type: A
- Host: @
- Target / Points To: 52.4.6.12
- TTL: 3600 seconds (1 Hour)
After saving your changes, DNS updates can take up to 24 hours to fully propagate, although many updates occur sooner.
Important Notes for A Record Method:
- You will continue managing your DNS records through your current host.
- Any future DNS updates (MX, TXT, DKIM, etc.) must be completed with your current host.
- DistributorCentral will not have access to your DNS records and cannot make changes on your behalf.
Option 2: Nameserver Update
Alternatively, you may connect your domain by updating your nameservers to DistributorCentral’s servers.
To do this, log into your domain host and replace your current nameservers with the following:
- ns5.distributorcentral.com
- ns6.distributorcentral.com
- ns7.distributorcentral.com
- ns8.distributorcentral.com
Important Considerations Before Updating Nameservers:
- If your domain has an email connected, updating nameservers will cause your email to stop working.
- Before making this change, you must provide DistributorCentral with your current MX records from your email provider.
- DNS propagation can take up to 24 hours after the update.
DNS Management After Nameserver Changes
If DistributorCentral becomes the host of your domain (via nameserver update):
- All DNS record updates must be completed by DistributorCentral.
- You will no longer have direct access to manage DNS records.
- For updates to MX, TXT, DKIM, or other records, please email the new record details to:
info@distributorcentral.com
Which Option Should You Choose?
- A Record (Recommended): Best if you want to maintain full control of your DNS and email settings.
- Nameservers: Best if you prefer DistributorCentral to manage your DNS records.
If you have questions about which option is right for you, please contact Support—we’re happy to help.